Take the whole family along on a Cheapa Campa holiday

Frequently Asked Questions

Do I need a special driver's licence?

A current and full motor vehicle driver's licence is required. If the driver's licence is not in the English language then an international driver's licence is also recommended. An accredited English translation will be accepted in lieu of an international driving permit.

The driver's licence must have been held for at least two years and be valid for the whole length of the rental. The original driver's licence must be shown at the time of pick-up when the driver is present.

How old do I need to be to drive a Cheapa Campa vehicle?

Drivers must be 21 years of age or over.

Are there any discounts available for long hires or combination rentals?

Cheapa Campa offers discounts for long term motorhome and campervan rentals, starting from 21 days. Cheapa Campa also offers discounts on multiple Cheapa Campa motorhome vehicle hires from any of our branches worldwide.

What is supplied with Cheapa Campa campervans and motorhomes?

All vehicles are supplied with complimentary general living equipment such as cooking equipment, eating utensils, and tea towels. Maps and campgrounds guides are available in branch.

We strongly recommend you bring soft bags instead of suitcases for your luggage. Soft bags take up less room and fit more easily into the storage cupboards and lockers in the vehicle.

Can I access the internet while travelling?

Wi-Fi Routers are available for hire with each vehicle rental. These devices provide mobile internet access and in most locations throughout Australia for up to five devices, so everyone traveling can stay connected whilst enjoying your holiday. Prices are generally much cheaper than international roaming charges. For exact prices and availability, please call our friendly reservations team or ask when checking in at the branch.

How long does the battery system last?

The battery system will provide power for between 12 - 20 hours when fully charged depending on use.

Apollo vehicles operate on ancillary battery systems which power internal appliances such as the fridge, lights, television and water pump.

The batteries only recharge when connected to mains power or will trickle charge when driving the vehicle. Hippie Campervans/Cheapa Campa/Apollo recommends that the vehicle is plugged into Mains power every 2 nights. Idling the engine won't provide enough power to recharge the house battery.

When you are connected, all equipment automatically runs on mains power rather than the battery. Appliances such as the microwave, rear air-conditioning and power points only run on mains power. Television may run either on 240v (mains power) or 12v (battery power).

For the 12 Volt system to work, the 12 Volt main switch must be in the 'on' position. All vehicles can be connected to 240 Volt mains power via the supplied 15 Amp extension lead with large earth pin. All approved caravan park circuits are rated at 15 amps.

What is the minimum rental duration?

The minimum rental period for all campervans and motorhomes is 7 days. Increased minimum rental periods apply at peak times. Shorter rentals are available at special rates.

Do you have roadside assistance should I have a breakdown or accident?

Cheapa Campa provides 24 hour roadside assistance for your peace of mind. Please call Cheapa Campa's toll free number at any time and speak to the fleet department in the unlikely event of a breakdown or accident.

Where can I stay at night?

Cheapa Campa recommends staying at designated camp grounds where you can enjoy the facilities and feel secure in a like-minded camping community. Cheapa Campa customers enjoy discounts with many of the major camping parks. Simply ask a friendly Cheapa Campa staff member for more information.

What bond do I have to leave?

All Cheapa Campa hires require a bond at the point of vehicle pick up. The base bond payment is $5000 which can be reduced to as little as $250 depending on the Liability Reduction Option that the customer selects. Please ask a friendly member of staff for more information on the Liability Reduction Options prior to your hire.

How long does it take to pick up the vehicle?

Vehicle pick up times can vary but allow for at least an hour to complete the whole procedure. This is an important time for you to become familiar with the vehicle and includes the check-in, a vehicle inspection report and a vehicle show through to demonstrate the features of the vehicle and how to get the most out of your self-drive holiday.

Relocation FAQs

What do I need to do before I book a relocation?

Before contacting our reservations team to book your motorhome relocation special, please ensure you complete the following steps for a quick and easy booking process:

  • Have your credit card ready to pay the deposit
  • Familiarise yourself with the relocation Terms and Conditions
  • Confirm that you have held an open licence for 2 years, and are over 21 years of age

Please also remember that you will need to pay a bond on vehicle pick-up, so you must have sufficient funds on your credit card.

Do you have a relocation waiting list?

The popularity of our relocation offers mean it would be very difficult for us to maintain an up to date relocation waiting list. Our rental vehicle relocation page is updated daily, so the best way to track available relocation specials is by bookmarking this page and visiting it on a regular basis.

Can I request a specific relocation?

Cheapa Campa relocation specials are made available as a result of Cheapa Campa's rental requirements. Therefore, we cannot offer any special not posted on our relocation page.

How many days can I have the vehicle at the special relocation rate?

Cheapa Campa offers a certain number of days and free kilometres at the heavily discounted relocation rate. The number of days and kilometres are determined by the route you are travelling. Subject to availability, you may be able to hire the vehicle for additional days at a higher rate. Extra kilometres driven are charged at a low per km rate on vehicle return. For full details, see our Terms and Conditions.

Do you provide Airport transfers?

Cheapa Campa does not provide Airport transfers for relocation offers, so please make sure you have made transport arrangements to and from the airport. Most airports provide a taxi rank where you can access cabs to take you to our rental office.

What condition should I return my vehicle in?

The vehicle should be returned in the same condition you received it.

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Please note that prices quoted on this website change frequently and are only valid at time of booking.

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